Pro: How to View and Edit a Transcript

Each video file that is uploaded to Guardify may have a transcript generated for it, which is produced using artificial intelligence. This transcript is meant to be used as a tool when reviewing the evidence, not as an official transcript. Since the accuracy of the transcript is heavily dependent on the audio quality of the video, each transcript that is generated can be edited to allow users to make changes to any inaccuracies that show up in the transcript.

The admin on each case has full access to these transcripts and also has the ability to edit them. When the case admin shares a case with other users, they can also give those users permission to view and edit those transcripts.

Transcripts for each video can be accessed by clicking on the video thumbnail in the case file, and then clicking "Transcript" to the right of the video player that appears.

Note: If you click on "Transcript" and you see "Transcribe," this means that you are the first person to try to access the transcript, and the video still needs to be transcribed.

When you click "Transcribe", a pop-up will alert you that the transcript is now processing and will provide you an estimated time of when the transcript will be ready. Once the process has been completed, the transcript will appear under "Transcript."

The transcript that loads is broken up by identifiable speakers, and includes time stamps for each segment of the transcribed video. Each segment can be edited by clicking the pencil icon to the right of the segment that you'd like to change. To download the transcript as a text file or PDF file or to edit the transcript, click on the blue 3-dots on the bottom of the transcript.

Note: If the edit button is greyed out, click the "Version" drop down to the left of the edit button and make sure the draft is selected. The one labeled "original" or has the "cc" icon cannot be edited.

The transcript window will now be editable, with line-by-line editing tools that you can use to update the transcript. You can click into each line and make changes as you play through the interview.

This transcript can be edited while the video plays in the left panel.

There are a few tools available in the transcript editor at your disposal:

When you've finished editing your transcript, save the changes to your new draft by clicking "Save" at the bottom right of the screen.

If you would like to have those changes reflected in the closed captioning of the video, click the blue "publish" button. If you do not want to save your changes, click cancel.

When an edited transcript is saved and/or published, that version of the transcript will never over ride the original transcript that was generated. It will become a new draft that can be accessed in the "version" drop down for that video.

You can delete a draft of a transcript at any time by clicking the trash can icon after selecting that version of the transcript.

You can undo a published transcript by selecting it in the version list, and clicking the undo icon. Once a transcript version has been unpublished, it can then be deleted.

An "Undo Published CC" pop up will appear. Select "Retain Draft" to keep the drafted transcript. Select "Discard Draft" to delete the draft completely. Or select "Cancel" if you do not want to undo the published closed captioning transcript.

When an updated transcript is published, that action is noted in the case history. 

When a case is shared, the person sharing the case can choose to give that user access to be able to only view the published transcript by selecting  "View" from the "Transcript" column on the share access screen.

To give a user access to be able to view the transcript as well as edit it, select "edit" from the "cc" column on the share access screen.